Privacy Policy

1. Information We Collect

Information You Provide

• Account Information: When you register, we collect your name, email address, and password.
• Payment Information: If you make purchases, we collect payment details, though card information is processed by our secure payment providers.
• Photos: We collect the photographs you upload to generate AI headshots.
• Communications: Content of messages when you contact our support team.

Information Collected Automatically

• Usage Data: Information about how you interact with our service, such as features used and time spent.
• Device Information: Device type, operating system, browser type, and IP address.
• Cookies and Similar Technologies: We use cookies to maintain your session and remember your preferences.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Provide Our Service: Generate AI headshots from your uploaded photos.
• Account Management: Create and maintain your account, process payments, and respond to your inquiries.
• Service Improvement: Analyze usage patterns to improve and optimize our service.
• Communications: Send transactional emails, updates about your order, and customer support responses.

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: We share information with trusted third parties who assist us in operating our service, such as cloud storage providers and payment processors.
• Business Transfers: If Snapics AI is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• Legal Requirements: We may disclose information if required by law, such as in response to a subpoena or court order.
• With Your Consent: We may share information with third parties when you expressly consent to the disclosure.

We do not sell your personal information or your photos to third parties.

4. Photo Usage & Retention

Your photos are a vital part of our service. Here's how we handle them:

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption: All data is encrypted during transmission and at rest
• Access Controls: Strict employee access controls and authentication
• Regular Audits: Continuous monitoring and security assessments
• Secure Infrastructure: Industry-standard cloud security practices

While we take these precautions, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Your Rights & Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: You can access and view your personal information in your account settings.
• Correction: You can update or correct your personal information in your account settings.
• Deletion: You can delete your uploaded photos at any time or request account deletion by contacting support.
• Objection: You can opt-out of marketing communications and certain data processing activities.
• Data Portability: You can request a copy of your personal information in a structured, machine-readable format.

To exercise these rights, please contact us at [email protected].

7. International Data Transfers

Snapics AI operates globally, which means your information may be transferred to, stored, and processed in countries other than your country of residence. We take appropriate safeguards to ensure your information receives an adequate level of protection in the jurisdictions in which we process it.

8. Children's Privacy

Our service is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information without parental consent, please contact us at [email protected].

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. If we make material changes, we may provide you with additional notice.

Your continued use of our service after changes to the Privacy Policy constitutes your acceptance of the revised terms.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: