Privacy Policy
Last updated: December 15, 2024
At Snapics AI, accessible from https://snapics.ai, we are committed to protecting your privacy and maintaining the highest standards of data security. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI headshot generation service.
Table of Contents
1. Information We Collect
1.1 Personal Information
- Account Information: Name, email address, username, and encrypted password
- Payment Information: Billing details processed securely through our payment providers
- Uploaded Content: Photos and images you submit for AI headshot generation
- Communication Data: Messages sent to our support team
1.2 Technical Information
- Device Data: IP address, browser type, operating system, device identifiers
- Usage Analytics: Pages visited, features used, time spent, click patterns
- Performance Data: Error logs, crash reports, performance metrics
1.3 Cookies & Tracking Technologies
Essential Cookies
Required for basic website functionality and security
Analytics Cookies
Help us understand user behavior and improve our service
Marketing Cookies
Enable personalized advertising and campaign measurement
2. How We Use Your Information
🎯 Service Delivery
- • Process and generate AI headshots
- • Manage your account and preferences
- • Deliver your generated content
- • Process payments and billing
🛠 Service Improvement
- • Enhance AI model performance
- • Optimize user experience
- • Develop new features
- • Fix bugs and technical issues
💬 Communication
- • Send service notifications
- • Provide customer support
- • Share product updates
- • Send marketing communications (with consent)
🔒 Security & Legal
- • Prevent fraud and abuse
- • Enforce terms of service
- • Comply with legal obligations
- • Protect user safety
3. Information Sharing & Disclosure
🚫 We DO NOT sell your personal information to third parties.
We may share your information in these limited circumstances:
🤝 Service Providers
Trusted partners who help us operate our service:
- • Cloud storage (AWS, Google Cloud)
- • Payment processing (Stripe, PayPal)
- • Analytics (Google Analytics)
- • Customer support tools
⚖️ Legal Requirements
When required by law or to protect rights:
- • Court orders or legal processes
- • Government investigations
- • Preventing fraud or abuse
- • Protecting user safety
4. Data Security
Encryption
AES-256 encryption for data at rest and TLS 1.3 for data in transit
Access Control
Multi-factor authentication and role-based access controls
Monitoring
24/7 security monitoring and threat detection systems
Additional Security Measures:
- Regular security audits and penetration testing
- Employee security training and background checks
- Incident response and breach notification procedures
- Secure data centers with physical access controls
- Regular software updates and vulnerability management
- Data backup and disaster recovery systems
5. Your Data Rights
📋 Access & Portability
Request a copy of your personal data in a machine-readable format
✏️ Correction
Update or correct any inaccurate personal information
🗑️ Deletion
Request deletion of your personal data (subject to legal requirements)
🚫 Objection
Object to certain types of data processing, including marketing
⏸️ Restriction
Request to limit how we process your personal information
❌ Withdraw Consent
Withdraw consent for data processing where consent is the legal basis
To exercise your rights: Contact us at support@snapics.ai or use the data management tools in your account settings. We will respond within 30 days.
6. Data Retention
🖼️ Uploaded Photos
👤 Account Data
Early Deletion: You can request early deletion of your data at any time by contacting our support team. Some data may be retained longer if required by law or for legitimate business purposes.
7. Contact Us
Privacy Questions or Concerns?
Response Times
This Privacy Policy is effective as of December 15, 2024 and will remain in effect except with respect to any changes in its provisions in the future.
We reserve the right to update or change our Privacy Policy at any time. Any changes will be posted on this page.